Online Storage Services Comparison

Posted on April 15th, 2014 by by admin

As more and more business is conducted electronically, it has become increasingly important to secure your online data storage. While this can be one of the most important decisions a company or consumer can make, it’s also a decision that frustrates many people.

After all, there are countless options available, and unless you happen to be a tech guru, trying to navigate their differences can make your head spin. In order to help simplify this decision, we’ve put together this comparison of some of the top data storage options currently on the market.

Box.Com

Geared towards the business crowd, Box.Com offers data storage and sharing across a wide variety of media. Whether you need to access your information on a tablet, cell phone, or desktop PC, Box.Com has you covered.

Beyond that, they also allow granular security rights and encrypted access, so you have total control over who has access to what, and they also allow comment posting and online previews.

This makes Box.Com one of the most comprehensive options out there; the downside to that, unfortunately, is that they charge accordingly. Their business plans start at $15 per user per month (for 1000 GB storage), while their “Enterprise” package runs for $35 per user per month (but you do get unlimited storage).

If you need control and customization, and you’re willing to pay for it, then this service could be useful. However, you can get many of the same services from other services, without having to pay the same premium price.

Citrix ShareFile

Another service geared primarily towards business customers, Citrix Sharefile also features granular file access and secure encryption, but at a lower cost than Box.Com. You also get multi-platform support from Citrix, making it a viable option regardless of your preferred device. They provide the traditional hosted model, but for the enterprise space they also license the product for hosting the application and data internally. Just like Box.com, document previewing and editing is also supported, making this a versatile option.

The service does have one sizable flaw, however, and that’s the supported storage capacity. With many of their services, you’ll be limited to file sizes of 2 GB, which could be an issue for some business owners.

Microsoft OneDrive

Offered as part of Microsoft’s Office 365 program and through a personal Outlook.com account, their OneDrive (formerly Sky Drive) can be attractive for business and personal use alike. It’s a very flexible service, syncing with PCs and Macs (as well as Android, iOS, and Windows phones). Another big strength of the service is that it allows Microsoft based files to not only be previewed but also edited online with the web edition of Word, Excel and PowerPoint all from a web browser. Much like Google Docs offers.

OneDrive does allow granular security control, but offers data encryption only in-transit (and not at rest, like some other providers). You can also collaborate with other users remotely.

However, it is a low-cost option, and even offers 7 GB of free storage (plus 7 GB extra if you enable photo-syncing on a mobile app). While maybe not the most powerful option on the block, the value and versatility will appeal to many of those in need of an online storage solution.

With Microsoft marketing towards businesses and consumers they are a powerful player.

Dropbox

A popular option for consumers, Dropbox’s chief strength is its simplicity. Because it’s so easy to figure out and implement (and because it offers multiplatform support), anyone can get started with cloud-based storage with Dropbox.

It’s also one of the more affordable options, with prices ranging from free (for 2 GB) to $49.99 a month (for 500 GB). If you’re a small business owner looking to use Dropbox, you can get 1 terabyte for $795 a year for 5 people (and an additional 200 GB for $125 for each user past the initial 5).

Where it fails to shine, however, is in its lack of encryption. This could be a deal-breaker for many, especially when coupled with their limited editing features. If you’re just looking for a cheap and easy way to get your data in the cloud, though, Dropbox could work.

Apple iCloud

Reserved exclusively for Apple users, the iCloud can be a must-have for anyone using an iPhone, iPad, or similar device. However, beyond backing up those products, you might find its use limited.

Because of this, it’s targeted primarily towards consumers, and as a result it’s one of the lower-priced options on the market. You won’t get much in the way of security, but if you’re just looking to preserve the pics, apps, and info on your Apple products, you’ll want to look into the iCloud.

The Right One for You

All of these options have their strengths and drawbacks, and you’ll likely have to make some sacrifices if you go with one of the options on this list.

If you’re looking for a “Goldilocks” option, though, consider consulting with Capital Network Solutions to help you make the right decision. Whatever you decide, it’s critical to find a safe and effective storage provider. After all, there’s nothing more costly than losing your information.

Say goodbye to Windows XP

Posted on March 14th, 2014 by by admin

You may have noticed a popup on your XP machine in the last few days that looks something like this:

ss-xp

Unfortunately It’s time to say goodbye to Windows XP.

It has been a good run for the stalwart Windows XP, first released August 24, 2001.  As of April 8, 2014 Microsoft will stop support on this still widely used version of the Windows desktop operating system.

What does this mean for the average company or individual who is still using a Windows XP computer?

Microsoft will no longer be sending out security fixes (patches) for Windows XP after April 8th.  This means that your XP workstations are more vulnerable to viruses and other malware infections, as well as general operating system errors and inconsistency. Below is a link with some valuable information:

http://windows.microsoft.com/en-us/windows/lifecycle

What will not happen however is a shutdown of your computer, or sudden inoperability. If you see the above message you are safe to ignore.

The best solution is to replace the desktop running Windows XP with a new system.  Windows 7 replaced XP as the most popular version of the operating system in 2011 and will be supported by Microsoft until January 14, 2020. Depending on program compatibility you may also want to consider Windows 8.1; Microsoft’s newest Operating System.

 

Is it cheaper to hire a Managed IT service provider or hire a staff IT person?

Posted on March 4th, 2014 by by admin

With technology becoming more and more an essential part of any company, business owners are being forced to allocate more of their budget to maintaining their information systems. As a result, many businesses are exploring hiring Managed IT service providers, as opposed to keeping an in-house IT specialist on staff.

Like with anything, there are pros and cons either way you go. In this article, we’ll explore the differences between the two, as well as how to decide which option is right for your business.

Managed IT Service Providers

One of the biggest advantages that comes with outsourcing your IT services is that you get the expertise of an entire team, rather than just one individual. No matter how talented your IT person is, chances are situations will arise that require skills outside of his or her knowledge base.

With an IT team at your disposal, you’ll have a wide range of technicians with different specialties. It’s like the difference that exists between having a fully-stocked toolbox and a single multi-tool.

Beyond that, another perk to outsourcing is the response times, giving you round-the-clock coverage. If your email goes down at 2:30 in the morning, you can have someone from your service provider on the phone in minutes. Good luck waking up your IT guy.

Many smaller businesses also prefer outsourcing because their needs aren’t constant. They might be slammed a certain time of the year, but have little need for IT help the rest of the time. In that case, it’s preferable to pay for an as-needed provider than to pay a salary for a technician that might be underutilized most of the time.

On the other hand, selecting the right outside provider is important. Going with a small provider with only a few employees means you have to compete for their time and attention with their other clients. Whereas a larger provider will be at your beck and call to resolve issues at any time of the day with the right skill set. With a small provider you might have to take a number and hope they’re not busy when you call. That’s why it is recommended that you rely on a service provider that is willing and able to meet your business’s specific needs and who staffs accordingly.

In-House Technicians

An in-house technician can solve the majority of technical issues that you’re likely to encounter in your business. While not as diversified as an IT service provider, an in-house technician can still be a key addition to your team.

The primary advantage you get from in-house support is total familiarity with your business applications and your needs. Depending on the outside vendor that you use, they may have to get support from your application manufacture, your in-house tech knows exactly where your problem areas are. That’s why it is really important that you pick a managed IT service provider that can provide you with the individualized service that you need for your business.

However, keeping a full-time technician can be overkill for companies with limited IT needs, and you may struggle to find enough work to keep him or her busy. Also, if you have a multitude of specialized technical needs, you might be better off going with a larger staff that has people that are well-versed in each different expertise.

As for the cost, this can vary based on your technician’s expertise and workload. For smaller companies, you might scarcely be able to afford the drain of a full-time salary for an underutilized worker, making a Managed services provider option more desirable.

By picking the right managed IT service provider, you’ll be able to save money in the short and long term while ensuring that all of your technical issues are not only resolved, but also prevented from occurring.

Choosing What’s Right for You

Ultimately, the “right” option for you is going to depend on your specific company and needs. As yourself what your tech needs truly are, and see if they justify having full-time help.

Of course, if you can afford it and your needs justify it, you can always choose a hybrid option, keeping a fulltime tech while supporting him with an outside vendor.

Nowadays having your technology fail you is the one thing you truly can’t afford. That is why it is absolutely critical that you rely on a high quality managed IT service provider like CNS Services to ensure optimal uptime while proactively addressing any potential tech issues that could impact your business.

Smart Phones, Tablets, and Laptops, Oh My!

Posted on February 19th, 2014 by by admin

How to keep all your data secure and help your business profit from “mobile computing”

As technology continues to grow by leaps and bounds, more and more businesses are forced to go high-tech to keep up. While this can give them an advantage in terms of efficiency, business owners often find the degree of transition necessary to stay on top of the latest tech to be intimidating, to say the least.

The primary reason why most businesses drag their feet over adopting new technology is due to security concerns. It seems as if hackers are always a step ahead of the cyber police, and a data breach can be devastating to a company’s bottom line, as we’ve seen from the recent fiascos at Target and other businesses.

However, regardless of how daunting the task may seem, keeping up with technology is essential for the long-term health and growth of your business. Currently, the data revolution has forced many owners to adopt smart phone, tablet, and laptop technology in order to handle their day-to-day business.

If you’ve been dragging your feet in adopting this technology, or if you feel like you may not be getting the most out of your devices, then this article will help you make the tweaks necessary to get the most benefit from your hardware. Not only that, but you’ll also learn a few simple tips for keeping all your sensitive data secure from prying eyes.

The Cloud: Meet the Future

Chances are, you’ve heard a lot of chatter about “the cloud,” the next big thing in data storage and protection. Simply put, the cloud is just a network of servers that remotely hold data or provide services.

The cloud provides several big benefits over traditional, on-site data storage. One of the biggest is the ability to access your data from anywhere in the world. If you’ve ever had to run to the office in the middle of the night because you forgot the file you needed on your work computer, then you can certainly understand the improvement the cloud offers.

However, if you’re transitioning to cloud-based data storage, security becomes even more essential, as a single breach could provide access to the totality of your information.  That is why it is so critical to utilize the services of a managed cloud hosting service provider.

With that said, here are a few ways to ensure that you get all the benefits of the cloud while minimizing your risk:

  • Implement strong, company-wide security policies. Many breaches occur because of employees using personal devices that have lax standards. While allowing your employees to use their own devices can improve your company’s efficiency, you must make sure that any device that will be connected to your data storage has adequate protection.
  • Limit the access mobile devices have to your cloud storage. It’s possible to set restrictions on the type and amount of data employees can access. Furthermore, you can also prevent them from doing anything more than viewing data on their devices. This still gives them access to the information they need, but curbs the transfer of information that causes so many security headaches.
  • Regularly inventory and maintain mobile devices. To keep your data safe on mobile devices, it’s important to know exactly what – and how many – devices will have access. By inventorying these devices periodically, you can know exactly who and what has entry to your systems.
  • Set standards for wiping devices. You can set up many devices to wipe your information off their system if certain conditions are met. For instance, if a certain number of failed login attempts happen, or if an employee reports a device lost or stolen, the device can clear itself of data, so that you’re not compromised.

By taking these steps to protect your data and relying on a managed cloud hosting service provider, you’ll ensure that your data is secure, and you’ll reap the profits and other benefits that are possible when relying on cloud hosting. While cyber security may seem like a massive endeavor, it’s really only a system of simple, common-sense steps that combine to form a daunting barrier to thieves.

With just this basic protection, you can fully utilize mobile technology to take your business to the next level. Now it’s only a matter of time until your company is truly soaring in the clouds.

It’s time to say goodbye to Windows XP

Posted on January 29th, 2014 by by admin

It has been a good run for the stalwart Windows XP, first released August 24, 2001.  As of April 8, 2014 Microsoft will stop support on this still widely used version of the Windows desktop operating system.

What does this mean for the average company or individual who is still using a Windows XP computer?

A significantly increased risk from viruses and other malware infections, jeopardizing your data, personal and financial information.

Microsoft will no longer be sending out security fixes (patches) for Windows XP after April 8th.  Given that XP is still running on 30% of all Windows PCs, the lure of so many unprotected systems will be too much for organized criminals to ignore.

The best solution is to replace the desktop running Windows XP with a new system.  Windows 7 replaced XP as the most popular version of the operating system in 2011 and will be supported by Microsoft until January 14, 2020.

If you must maintain the computer that is running Windows XP, you need to protect it and your information by disconnecting it from the Internet – the primary source of infections (but even this option is not recommended).

Below is are a couple of links with valuable information.

The first is to Microsoft for operating system support dates https://calendars.office.microsoft.com/pubcalstorage/9z41k5kz1598267/Sleep_Train_Calendar.ics

The second is to a good overview of Windows XP, its end of life status with Microsoft and the need to update to a supported version of Windows.

http://windows.microsoft.com/en-us/windows/lifecycle

CNS – Managed Service Providers

Posted on January 8th, 2014 by by admin

Protecting your company’s valuable data is a full-time job…and, sadly, one that many business owners often neglect until it’s too late. Many business owners never consider the safety of their information until after it’s been compromised, at which point enough damage can be done to set the company back years.

Many businesses avoid taking charge of their information security out of fear that it will be too complex or costly. These fears are often unfounded, for the simple reason that a Managed Service Provider (MSP) can take on all the technical aspects of managing your data, and at a price that pales in comparison to having your data compromised.

If you’ve never thought about an MSP before, below are a few reasons why you might want to consider one today.

Safety and Security

The beauty of the Internet is that it brings the entire world to your fingertips, 24 hours a day. However, the ugly downside to this is that you’re constantly vulnerable to attack. If you’re not able to monitor your systems, your defenses could fall at the worst possible time, leaving you and your business helpless.

An MSP solves this problem by offering you round-the-clock supervision of your servers, so that any attempt to compromise your security is noticed and resolved immediately. In addition, an MSP can also offer sophisticated encryption services, helping to reduce the likelihood of a successful attack even further.

This protection doesn’t just apply to cyber-attacks or hacking attempts, either. It extends to all threats to your data, including system failures or server crashes. A server crash can cost you a fortune in lost time and revenue, but MSPs make data recovery a breeze, helping your business to recover without a hitch.

Increased Efficiency

If you’re a small-to-medium business owner, then there’s a good chance that you wear many hats in the day-to-day operations of your business. It’s no secret that these duties can pile up, distracting you from the core focus of your business. Nowhere is this a greater reality than in information technology, as the hassles and headaches involved in maintaining data servers can quickly become overwhelming.

Outsourcing your data management, protection, and overall IT needs to an MSP is a great way to boost your productivity. Without having to constantly deal with or monitor your servers, you’re free to spend your time and energy doing what you do best: growing your business.

If there are any issues or problems with your server at any time, you can rest easy knowing that a team of professionals will be working around the clock to find a resolution. You don’t have to carry the worries and concerns around with you, so you can focus your thoughts on continuing to grow your business.

Peace of Mind

Besides offering data protection, MSPs can also provide you with cloud backups of all your important files and documents. You don’t have to be vulnerable to hardware failures or disasters, thanks to integrated cloud storage.

If you’ve ever lost valuable work due to a system failure, you know how frustrating and downright stressful it can be. When it happens on a larger scale, it can be crippling for your business. An MSP removes the threat of data loss with cloud backup, ensuring that your data is safe no matter what happens to your physical hardware.

Managed cloud backup hosting is essential to the long-term health of your business, protecting you from all potential occurrences of cyber disaster. Working without proper backup is like playing with fire; an MSP can make sure you don’t get burned.

The Protection You Deserve

An MSP is a crucial part of any growing business that has a lot of data needs. Without one, you’ll be forced to either take on an incredible amount of additional work or ignore your critical security demands, leaving you vulnerable to data loss.

However, by selecting a quality MSP, such as CNS Services, you’ll have 24 hour support and protection, leaving you free to tend to the obligations of your growing business. It’s one of the most valuable investments you can make for the long-term health of your company.

If you’re still handling all your server requirements yourself, you’re spending time and money inefficiently and needlessly. Get the security and freedom that comes from trusting the job to professionals. Hire a reputable MSP like CNS Services, and discover the peace of mind that comes from true security.

Cloud Based Applications: Office 365

Posted on December 10th, 2013 by by admin

Get the convenience and security that your small or medium sized business needs with Office 365. With this all-inclusive cloud-based solution, SMB users can access their familiar office tools no matter where they are. Your staff will be able to use Office, whether they use a PC, Mac, smartphone or tablet.

Need a simple and cost-effective solution to stay connected while on-the-go? Office 365 is the ideal solution for your SMB needs. Your users will have access to such IT services as enterprise grade email and multi-party HD video conferencing. Whether they are at home, on the road, or in the office, they’ll be able to work while conducting more effective and efficient meetings with the help of this cloud based application.

Security and Other Capabilities

With Office 365, you’ll enjoy premium-level security specifically designed for small and medium sized businesses.  From malware and spam protection to the automatic back-up of your files, you can take comfort knowing that your important documents are safe no matter where and when they are accessed.  Office 365 makes it possible for the SMB user to easily customize the organizational environment with unique controls, simplifying management duties.

Some of the key aspects of the security features provided by Office 365 include:

  • Physical Security: data centers are monitored 24/7 and safeguards in place that protect the centers from natural disasters, as well as unauthorized access.
  • Security Best Practices: the best practices in design are used, including Security Development Life Cycle, as well as operations to keep all information in our data centers secure.
  • Data Encryption: email content from each customer is encrypted using AES encryption from BitLocker.
  • Secure Network Layer: networks are segmented so that there is physical separation of the public interfaces and the critical back end servers. Edge router security detects any sign of vulnerability or intrusions and alerts the admin promptly to protect your data.
  • Automated Operations: lock box processes control access to all of the IT systems where customer data is stored. This control mechanism is similar to systems where there are two people needed to turn a key in order for any action to be allowed.

  

Who Can Use Office 365?

Office 365 is the perfect cloud-based solution for SMBs. Whether you are a small business with just a few employees, or a growing medium-sized business, you and your staff will greatly benefit from using Office 365. Even non-profit businesses can benefit from this program. In fact, there are several non-profit companies that are utilizing Office 365, as Microsoft has donated the product to a variety of eligible non-profits located in 41 countries. Some of the non-profit companies that are benefiting from the use of the product include the National Development Council, Women’s Law Project, Child Study Center, and Path Point.

Plans for Office 365 start for as low as $4 per month. Small businesses can gain access to Lync, SharePoint, and Exchange for just $6 a month. A larger company that wants to take advantage of integrating an active directory can do this for $8 each month.

The main reason to choose the Office 365 cloud-based application for your SMB is that it will provide your business with access to Excel, Word, Outlook, and other Microsoft Office tools, wherever you have Internet access. It can also be accessed from any type of device, including tablets, smartphones, android devices, iPads, iPhones, as well as laptops and desktops. Try Office 365 today, and get the business-grade tools you need for your SMB to maximize the efficiency, profitability, and online security of your business.

Advantages of Citrix XenDesktop

Posted on November 11th, 2013 by by admin

Make desktop delivery simple, secure, and cost effective with Citrix XenDesktop.  For SMB users, there is no better way to securely deliver Windows and essential applications to office workers, regardless of where they are, and what network they are using.

Whether you’re looking to deploy a desktop environment or enable users to access essential files, you’ll be able to do it all with Citrix XenDesktop.  With an efficient management system, XenDesktop makes it easy for SMB administrators to create, handle, and monitor groups of users regardless of location and overall functionality.  It also gives administrators the ability to track licenses, making the audit process, as well as quality control, simpler than ever.

Citrix XenDesktop 7

One of the best things about Citrix XenDesktop 7 is that it combines the XenApp and Citrix XenDesktop under a single management system.  It uses FlexCast Management architecture for the foundation of the program.  A single interface called Desktop Studio administers both virtual and hosted desktops as well as published applications.  In addition, the desktop director has been extended so that it will now support all of the XenApp servers, as well as the virtual desktops.  Furthermore, XenDesktop 7 provides the ability for Citrix Edge Sight to pull specific information from both the desktop, and also the server.

What Happened to XenApp?

With XenDesktop 7, SMB users can enjoy the functionality that they loved in the previously separate application, XenApp, with countless improvements and additional features. XenDesktop 7 actually integrates the functionality of XenApp, while also allowing for mobile functionality.  In order to combine the infrastructure and features you loved about XenApp with the new and improved XenDesktop 7, Citrix has made it possible for both the server and the desktops on the server to be fully administered through Desktop Studio.  This is a big step as Citrix has finally switched from the Independent Management Architecture that it has used since the start of WinFrame.

Key Features of the New XenDesktop 7

There are some great new features of the new XenDesktop 7 that specifically target small and medium-sized businesses.  These features include:

  • Desktop Studio: offers one management interface
  • The utilization of the FlexCast Management Architecture: provides one farm for hosted desktops, published applications, and virtual desktops
  • Huge improvements with HDX, especially involving the graphics: Citrix worked closely with NVIDIA to extend the GPU properties by introducing NVIDIA GRID
  • Support for Windows 2012
  • Integrated AppDNA
  • Several Mobility Enhancements: mobile functionality has been greatly improved, making it easier than ever to access Window apps and more from tablets and smartphones.

The new XenDesktop 7 is the premier option for SMB network administrators and IT professionals.  The program offers a way to simplify operations and administration for companies of all sizes.  It makes it easier and more cost-effect than ever before to manage and deploy desktops as well as virtual apps.  XenDesktop 7 is supported by nearly every platform (thanks largely due to the fact that it uses the Citrix ICA progtocol), which means there’s clients for nearly every operating system available.  XenDesktop also simplifies workflow, as well as automated configuration checking, and reduces much of the time and additional effort needed to deploy new services.

Currently, XenDesktop 7 is available in three different versions, VDI, Enterprise, and Platinum. Each edition can be based on a per-device, per-user, or concurrent basis.  It is also available for all hosted and shared apps as well as any type of desktop workload.  Customers that use the platinum and enterprise version will be able to update to the newest edition with no extra charge, and they can migrate their environment as they see fit.

The iPad is Good for Business – and for using Microsoft Windows and Office Applications

Posted on December 20th, 2010 by by Steve Schulte

The Apple iPad phenomenon is truly remarkable. While some suspect this is just a fad, we here at Citrix believe that tablet computing is becoming part of the workplace DNA. And we’re not the only one. That’s because people aren’t just talking about iPads; they’re using them. They’re voting with their dollars and buying these devices in droves. According to this Infographic by Fast Company’s Co.Design, “a whopping 14% of online shoppers say they plan to purchase an iPad in the next five months.” That’s 28 million people, according to their calculations. And they say total iPad sales are expected to rise 1,000% by 2014. That’s some hockey stick! And Gartner just predicted that by 2013, 80% of businesses (yep, 80% of businesses!) will support a workforce using tablets*. So those 28 million people aren’t just using their iPads for fun.

Inevitably, these devices will make their way into the enterprise. In fact, this is already happening today.  The top two work activities that people want to do on their iPads are (1) read and respond to business email and (2) view, edit and create documents and presentations. Perhaps most telling is that an incredible 91% of respondents said they want to access business productivity applications like Microsoft Office on their iPads.

The good news is that Citrix Receiver enables all of these new tablets and smartphones to run Microsoft Windows, transforming them from entertaining consumer gadgets into serious workplace tools. This is another example of why the partnership between Microsoft and Citrix is so significant. Together, we make it possible for users to have everything they love about Windows and all of their go-to business applications on any device of their choosing.

The only problem is that many IT departments are unaware that they can securely support Microsoft Windows on these devices using Citrix Receiver. Which is why we encourage everyone to visit www.ipadsatwork.com and join the movement to help IT professionals learn how Citrix Receiver empowers them to deliver Windows and Office applications to iPads, Droids or the latest Chrome OS-based Notebooks, making these devices secure, viable and productive options in the enterprise.

This is a profound change for our industry and promises to open many new doors for Citrix and Microsoft – as well as the thousands (even millions!) of users who want to access Windows and Office applications from any device they may choose, anytime, anywhere. Behold the future of virtual computing.

* Gartner’s Top Predictions for IT Organizations and Users, 2011 and Beyond: IT’s Growing Transparency, November 2010

Article above posted from Citrix Community; author Kim Woodward

Now through January 31st 2011, CNS will be providing a free new iPad to companies that move forward with any new Citrix XenApp or XenDesktop project installation. Contact us for complete details.

ScripLogic Partner Wins Readers Choice

Posted on November 4th, 2010 by by Steve Schulte

CNS uses and recommends ScriptLogic  for all our network installations.  ScriptLogic was just named winer of the Redmond Magazine Readers Choice Awards.

Redmond Magazine  of  the  two  major  magazines  in  the  Microsoft‐centric  IT  industry,  today  published  its  annual  Readers  Choice  Award  winners.   Over  40,000  readers  were  asked  to  participate  and  vendors  were  strictly  prohibited  from  even  seeing  the  survey,  making  the  results  truly  a  reflection  of  how  customers  see  our  products.   

ScriptLogic  participated  in  over  a  dozen  categories some  for  the  first  time  and  others  as  the  incumbent  winner  –  and  this  year  was  quite  a  take!  

(NOTE: “ISV  Winner”  is  the  highest‐placing  non‐Microsoft  product  in  a  category  won  by  a  Microsoft  offering.  “Five‐Star  Winner”  means  we’ve  won  in  this  category  five  consecutive  years  –  we  have  TWO!)  

Desktop

Authority:  Best  License  Management  Product  (ISV  Winner)  

Desktop Authority:  Best  Network  Automation  and  Batch  processing  Tool  (ISV  and  Five‐Star  Winner)  

Desktop  Authority:  Best  Scripting  Tool  

File  System  Auditor:  Best  Compliance  Tool  (ISV  Winner)  

Security Explorer  for  SQL  Server:  Best  SQL  Tool  

Active  Administrator:  Best  Group  Policy  Manager  (Five‐Star  Winner!)  

MSI Studio:  Best  Application:  Conflict  Testing  Tool   

Preferred  Product:

Perspective/Packet Trap  IT:  Best  bandwidth/traffic  monitoring  product

Desktop Authority:  Best  Asset  Management/Resource  Inventory  Product 

Desktop Authority:  Best  Patch  Management  Product  

Desktop Authority:  Best  Software  Distribution  Product  

Remote Support  Center:  Best  Remote  Troubleshooting  Solution  

MSI Studio:  Best  Software  Packaging  Product   

 Read More: http://redmondmag.com/Articles/2010/11/01/2010‐Redmond‐Readers‐Choice‐Awards.aspx?Page=1