CNS’s Regular Business Hours are Monday – Friday 7am to 5pm. We are closed on all major US holidays. Emergency after hours support is available by calling our support line.
If you have a support request please email us at: firstname.lastname@example.org. Please note that this mailbox is only for support requests and is only monitored during regular business hours.
If you have been asked by one of our technicians, please use the following link to install our remote access software. https://join.me. If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Capital Network Solutions, Inc. is here for you.