After Hours Support

Capital Network Solutions, Inc. (CNS) is a premiere provider of outsourced IT infrastructure maintenance and support services to Northern California organizations. This highly affordable service is designed to provide companies with remote and onsite IT support for employees working outside of the “9‑5” work environment.

Managed IT Standard Offerings include Standard Business hours support for all contracted devices and applications. All thickets and monitoring alerts are addressed remotely via the Help Desk or by onsite dispatch during these hours. Every effort is made to ensure that our network will be ready for business by 8AM each business day. After-hours and 24 – 7 hour Emergency services are available as optional services.

After Hours Support Sacramento

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday – Friday 7am to 5pm

We are closed on all major US holidays. Emergency after hours support is available by calling our support line.

Email Support

If you have a support request please email us at: help@cns-service.com

Please note that this mailbox is only for support requests and is only monitored during regular business hours.

Remote Assistance

If you have been asked by one of our technicians, please use the following link to install our remote access software. https://join.me

If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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