Managed IT Services

Managed IT Services

Imagine the value of a fully staffed IT department at a fraction of the cost. Our Managed IT Support Services provides a solution tailored specifically for small to midsize businesses that wish to focus their efforts on their core business without the distraction and added costs of managing an IT department. Outsourcing with Capital Network Solutions, Inc. for your managed services enables you to receive enterprise‑class benefits at an affordable rate.

With our premier network support service Managed‑IT you leverage the knowledge and experience of IT experts who possess a thorough understanding of networks, server backups, patch management, network monitoring, network security and more. Our dedicated staff utilizes the most advanced remote monitoring and asset management tools available. Managed‑IT proactively monitors and manages your network to protect and defend against hackers, viruses and spyware while ensuring up time, productivity and efficiency.

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Backup Services

Backup Services

CNS offers innovative backup services for all our clients. Our standard backup service includes Local Backup (to a device stored at your office) & Offsite Backup (a copy of all your data is transmitted and stored at our data center). The combination of both allows for instantaneous restores, as well as the peace of mind that comes from data redundancy. We can guarantee the quality of these backups by using the most up to date software solutions VMWare Veeam & Storage Craft Shadow Protect.

Patch Management

Patch Management

Ensuring that the latest software updates, particularly security updates, are applied quickly and consistently across an enterprise—small, medium, or large—has become an increasingly important part of system management and security. CNS prides itself on improving and simplifying the patching experience to help customers keep all of their systems protected and up-to-date. We provide a consistent, repeatable process, reliable auditing and reporting, and effective change control that drastically reduces the level of uncertainty and risk throughout your IT infrastructure. CNS’s effectiveness can guarantee increased protection of intellectual property, reduced downtime and costs associated with non-availability of systems and applications and reduced data loss due to destructive viruses or information security breaches.

Anti-Virus

Anti-Virus

With the sophistication of technology comes the sophistication of malware and viruses. Every year we see new viruses and malware that are designed by individuals who are looking to steal personal information, commit fraud, or simply ruin your day. Antivirus and anti-malware programs are designed to provide complete protection for your PC, as well as your networks. We have chosen amongst all of the available options to protect our client’s systems with ESET Enterprise Antivirus Software. It provides compressive protection against all the varying kind of Malware. ESET is especially designed to minimize the risk to your computer by scanning, reporting, and removing found viruses and/or malware. This proactive management helps to minimize down time and lessen the strain caused by a virus infection.

Spam Protection Support

Spam Protection

Fast, efficient communication is one of the most important tools for running a successful business. While the benefits of email are undeniable, if you’re not adequately protected, you are leaving your business vulnerable to online attacks including spam, phishing, viruses and malware. With Email & Spam Protection from Capital Network Solutions, your business can enjoy a reliable email system without being exposed to the safety threats associated with email.

IT Monitoring

Monitoring

We proactively monitor our clients IT systems and carry out maintenance in the background without causing disruption. This allows us to preempt many issues and address them before they become a problem for your business and employees. A proactive approach to IT Support keeps productivity high as it prevents downtime which can be very costly for your business in terms of lost revenue, loss of reputation and labour costs while employees cannot work.

Help Desk

In addition to supplying a collection of reliable, cost effective services, CNS works in partnership with their clients in order to help them achieve their goals through the effective use of IT. We specialize in maintenance and support and offer regular on-site visits, impartial consultation and effective application support. CNS offers managed services to small and medium sized businesses. Contact us today to see how these services can help improve the profitability of your company.

Consulting Services Sacramento

Consulting Services

Do you want spend your time growing your business? Or would you rather spend your days crawling under desks trying to find the magic cable that will make your computer work, your IT bugs disappear, your server start working at warp speed and your printer just start, full stop? CNS offers all the IT support that you’ll ever need. No matter what area your business is in, you need cost-effective, reliable and rock solid IT to keep the show on the road. And you need the infrastructure, software and scalable capability that means that you’ll be in the same great shape down the line.

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday – Friday 7am to 5pm

We are closed on all major US holidays. Emergency after hours support is available by calling our support line.

Email Support

If you have a support request please email us at: help@cns-service.com

Please note that this mailbox is only for support requests and is only monitored during regular business hours.

Remote Assistance

If you have been asked by one of our technicians, please use the following link to install our remote access software. https://join.me

If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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