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CNS has developed an alternative to the large capital expense for the small businesses that are not yet ready for a local server environment or a dedicated hosted environment. CNS has evaluated online cloud computing services that meet different needs. Most of these online services have limitations and CNS will help you choose the ones that meet your business requirements and budget.

Benefits include:

• Selecting the right technology for the job
• Technical support on as needed basis
• No ongoing technology expensive upgrades
• No more manufacturer expensive warranty renewals
• Monthly Expense vs. Capital Costs

Recommended Cloud Application Solutions

Listed are some of the online services that we have recommended for customers. There are many others for vertical markets and we are sure that you have investigated your own. CNS will work with you to choose what best meets your needs. Online services include data storage, collaboration, email, backup, applications and more.

CNS Support Services also provide:

Access to Immediate Help Desk Support (24 X 7 X 365) - CNS has a dedicated staff of professionals to help with the day to day issues that arise. They answer the call and start working the issue immediately. Our staff knows your environment and understands the applications used by today’s companies. Our service professionals can see what you see and take control of the PC if needed. This service is offered 24 hours a day, 365 days a year. CNS understands that business takes place at all hours, not just 9 to 5.

Access to On-Site Dispatch - Not all issues can be solved remotely so we have staff professionals that will go to your location when needed. Our state of the art ticketing and tracking system makes sure that all issues are escalated fast and efficiently.

Assigned System Administrator - CNS assigns a system administrator to your account who is the technical point person for your network and the oversight work performed on your system. We have found that having one person with a deeper understanding of your network and business develops a better partnership. Your System Administrator also comes out regularly to review your systems overall health and checks with your staff on any unresolved issues.

Access to CIO Consulting - CNS provides our clients with their own vCIO. His job is to sit down with your executive staff and help map out your requirements for the short and long term. Your vCIO is also a resource for information on new changes in technology. He sends out regular emails to our clients on new technologies that can affect our users. We have provided a link to our vCIO’s web page. It includes past topics, his background and other useful information. VCIO Corner

FREE 24\7 Monitoring and Updates - CNS has invested in systems that monitor your network 24 hours a day, 7 days a week. If a server or critical service like you interment goes down, we are notified in minutes and react. Based on your requirements we will start working the issue no matter the time of day. CNS tailors our response to meet your business needs. (For Pre-Paid Service Agreements Only)