Managed IT2019-05-16T13:38:43-07:00
Managed IT Services
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Managed IT Services

Imagine the value of a fully staffed IT department at a fraction of the cost. Our Managed IT Support Services provides a solution tailored specifically for small to midsize businesses that wish to focus their efforts on their core business without the distraction and added costs of managing an IT department. Outsourcing with Capital Network Solutions, Inc. for your managed services enables you to receive enterprise‑class benefits at an affordable rate.

With our premier network support service Managed‑IT you leverage the knowledge and experience of IT experts who possess a thorough understanding of networks, server backups, patch management, network monitoring, network security and more. Our dedicated staff utilizes the most advanced remote monitoring and asset management tools available. Managed‑IT proactively monitors and manages your network to protect and defend against hackers, viruses and spyware while ensuring uptime, productivity and efficiency.

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Backup Services

Backup Services

CNS offers innovative backup services for all our clients. Our standard backup service includes local backup (to a device stored at your office) & Offsite Backup (a copy of all your data is transmitted and stored at our data center). The combination of both allows for instantaneous restores, as well as the peace of mind that comes from data redundancy. We can guarantee the quality of these backups by using the most up to date software solutions VMWare Veeam and Storage Craft Shadow Protect.

Patch Management

Patch Management

Ensuring that the latest software updates, particularly security updates, are applied quickly and consistently across an enterprise—small, medium, or large—has become an increasingly important part of system management and security. CNS prides itself on improving and simplifying the patching experience to help customers keep all of their systems protected and up-to-date. We provide a consistent, repeatable process, reliable auditing and reporting, and effective change control that drastically reduces the level of uncertainty and risk throughout your IT infrastructure. CNS’s effectiveness can guarantee increased protection of intellectual property, reduced downtime and costs associated with non-availability of systems and applications and reduced data loss due to destructive viruses or information security breaches.

Anti-Virus

Anti-Virus

With the sophistication of technology comes the sophistication of malware and viruses. Every year we see new viruses and malware that are designed by individuals who are looking to steal personal information, commit fraud, or simply ruin your day. Antivirus and anti-malware programs are designed to provide complete protection for your PC, as well as your networks. We have chosen amongst all of the available options to protect our client’s systems with ESET Enterprise Antivirus Software. It provides compressive protection against all the different kinds of Malware. ESET is specially designed to minimize the risk to your computer by scanning, reporting, and removing found viruses and malware. This proactive management helps to minimize downtime and lessen the strain caused by a virus infection.

Spam Protection Support

Spam Protection

Fast, efficient communication is one of the most essential tools for running a successful business. While the benefits of email are undeniable, if you’re not adequately protected, you are leaving your business vulnerable to online attacks including spam, phishing, viruses and malware. With Email & Spam Protection from Capital Network Solutions, your business can enjoy a reliable email system without being exposed to the safety threats associated with email.

IT Monitoring

Monitoring

We proactively monitor our clients’ IT systems and carry out maintenance in the background without causing disruption. This allows us to preempt any issues and address them before they become a problem for your business and employees. A proactive approach to IT Support keeps productivity high as it prevents downtime which can be very costly for your business in terms of lost revenue, loss of reputation and labor costs while employees cannot work.

Help Desk

In addition to supplying a collection of reliable, cost-effective services, CNS works in partnership with their clients to help them achieve their goals through the effective use of IT. We specialize in maintenance and support and offer regular on-site visits, impartial consultation and effective application support. CNS offers managed services to small to medium-sized businesses. Contact us today to see how these services can help improve the profitability of your company.

Consulting Services Sacramento

Consulting Services

Do you want to spend your time growing your business? Or would you rather spend your days crawling under desks trying to find the magic cable that will make your computer work, your IT bugs disappear, your server start working at warp speed and your printer function properly? CNS offers all the IT support that you’ll ever need. No matter what area your business is in, you need cost-effective, reliable and rock-solid IT to keep the show on the road. And you need the infrastructure, software and scalable capability that means that you’ll be in the same great shape down the line.

1206, 2019

Making the Most of Cloud Computing

By |June 12th, 2019|

You only need to look at the explosive growth of services like Microsoft Office 365, Google’s G Suite and Amazon Web Services for evidence of the trend for towards cloud computing. Businesses have a unique opportunity to achieve tremendous cost-savings and revenue growth in this brave new world while developing future revenue opportunities for their firms. But you need to plan for the move to ensure your business benefits from adopting a cloud-based infrastructure. At Capital Network Solutions, we have experience migrating businesses of all sizes to Office 365. If you want to take advantage of everything the cloud has to offer, call CNS at (916) 366-6566 to set up a free consultation.

606, 2019

How Successful Businesses Handle IT Issues

By |June 6th, 2019|

Technology may be changing faster than ever, but successful organizations are still reliant on the expertise of employees, partners, and vendors to win the IT race, according to a recent OneAffiniti survey. That finding is one of several key IT trends identified in OneAffiniti's 2019 Business IT Trends Annual Report, which explored the differences between successful and unsuccessful businesses concerning the use of IT. Click to read more revelations from this survey of over 600 decision makers.

306, 2019

Introducing New CNS Director of IT Operations

By |June 3rd, 2019|

Capital Network Solutions CEO and founder Don Thompson welcomes Brian Maletsky, our new Director of IT Operations. Brian brings a wealth of experience in the managed services field to CNS, with a strong background in cyber security, project management and customer service. We sincerely believe that CNS provides the best IT support in Sacramento, and Brian is the perfect person to lead our support team.

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday to Friday, 7 a.m. to 5 p.m.

We are closed on all major US holidays. Emergency after-hours support is available by calling our support line.

Email Support

If you have a support request, please email us at help@cns-service.com

Please note that this mailbox is only for support requests and only gets monitored during regular business hours.

Remote Assistance

If you are an existing client, please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after-hours support for existing clients. Many after-hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot wait until the following business day, Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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