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Incident Tracking2018-11-05T11:50:49+00:00
Capital Network Solution

Need affordable & reliable IT Support? We can help.

Are you tired of seeing that list grow and grow with things you need to accomplish? Are you hoping to have a few minutes to install those updates, or have to drop what you’re doing to fix a computer? Let CNS help with our proven incident tracking system. We keep track of your programs, issues and fix them, so you won’t have downtime.

We support your business, not just your technology!

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Help Desk IT Support

Help Desk Support

No matter when support is required, our locally based 24 hour Microsoft Certified IT help desk will provide you with immediate telephone and remote assistance. We are only a phone call away.

Onsite IT Support

Onsite Support

We understand that not all problems can be fixed via the phone and/or email. That’s why Capital Network Solutions offers onsite support with our service contracts; giving you complete peace of mind.



 We fix problems with your IT systems, but we also provide a lot more value to your business besides just IT. Technology should make small businesses more money, not waste their time.

Telephone Support


Office Hours

CNS’s Regular Business Hours are Monday – Friday 7am to 5pm

We are closed on all major US holidays. Emergency after hours support is available by calling our support line.

Email Support

If you have a support request please email us at:

Please note that this mailbox is only for support requests and is only monitored during regular business hours.

Remote Assistance

If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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