After Hours Support

Capital Network Solutions, Inc. (CNS) is a premier provider of outsourced IT infrastructure maintenance and support services to Northern California organizations. This highly affordable service is designed to provide companies with remote and on-site IT support for employees working outside of the normal 9-to‑5 work environment.

Managed IT offerings include standard business hours support for all contracted devices and applications. All tickets and monitoring alerts are addressed remotely via the Help Desk or by on-site dispatch during these hours. Every effort is made to ensure that our network will be ready for business by 8 a.m. each business day. After-hours and 24/7 emergency services are optional services.

After Hours Support Sacramento

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday to Friday, 7 a.m. to 5 p.m.

We are closed on all major US holidays. Emergency after-hours support is available by calling our support line.

Email Support

If you have a support request, please email us at help@cns-service.com

Please note that this mailbox is only for support requests and only gets monitored during regular business hours.

Remote Assistance

If you are an existing client, please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after-hours support for existing clients. Many after-hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot wait until the following business day, Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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