Onsite Support Services

We provide superior onsite technical support on a short or long term basis. Since 1989, we have accumulated an invaluable technical knowledge base and have developed industry methodologies and best practices.

Our Help Desk Services personnel support most commercially available network operating systems, desktop operating systems, and desktop office applications. CNS will dependably and cost-effectively:

  • Supplement your existing staff
  • Support you when your staff is on leave
  • Temporarily fill open requisitions
CNS provides the onsite end-user Desktop support necessary to keep your company productive.

  • Installing new hardware or desktop platforms
  • Adding peripheral equipment
  • Rolling out large scale upgrades
  • Moving to a different location
  • Help in day-to-day support and management
Our Certified Network and System Engineers bring knowledge and experience in the following areas:

  • Systems analysis
  • Directory services design
  • Application deployments
  • Enterprise-wide implementation expertise
  • Day-to-day management of enterprise migrations and technology deployments
  • Coordinate schedules
  • Vendor/resource management
Onsite Support Services Sacramento

For immediate support with a technical issue or inquire about new services, please contact us at (916) 366-6566

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday – Friday 7am to 5pm

We are closed on all major US holidays. Emergency after hours support is available by calling our support line.

Email Support

If you have a support request please email us at: help@cns-service.com

Please note that this mailbox is only for support requests and is only monitored during regular business hours.

Remote Assistance

If you have been asked by one of our technicians, please use the following link to install our remote access software. https://join.me

If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.

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